Prof. Néstor Fabián Ayala, associate professor in the Service Engineering course at the Federal University of Rio Grande do Sul (UFRGS), Brazil. Co-director of the Organizational Engineering Center (NEO) of the Graduate Program in Industrial Engineering at UFRGS.
Prof. Ayala has co-created the course agenda and he will ensure that you fully understand everything after the course ends. He will talk about smart products & servitization of industrial companies.